Okotoks Nissan

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Reviews of Okotoks Nissan

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  Kennedy Burgess Added 2017-10-10

  ★ ★ ★ ★ ★
  Amazing experience in purchasing my very first vehicle. My sales person, Albert Espinosa, was extremely helpful and knowledgeable. I highly recommend the dealership and especially ask for Albert!
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  Derek Curtis Added 2017-08-20

  ★ ☆ ☆ ☆ ☆
  Worst service customer service ever. I took my vehicle for three oil changes in a row after purchasing my vehicle. Then took it to Mr. Lube and was promptly told someone had stripped the drain plug and forced a tap and die plug in. Mr. Lube took photos for me and I returned to Okotoks Nissan to find out what had happened. I spoke to the service manager and asked him to review my three service reports to see if he noticed anything unusual. He did not so I showed him the photo. He immediately said it was not them. Then proceeded to treat me like I was a fool. At one point asking me if I had tires put on?? When I asked why that would matter he said maybe the changed the oil at the same time. Are you kidding me!!! Then for some reason he asked me if I had taken it to Costco??? I said they don't do oil changes. I told him that the mileage was clear that the last place it was changed was by them. He was adamant that there was no way it was them. I asked him what would a reasonable person conclude. He didn't know....I guess proving he doesn't know what is reasonable. DON'T go here unless you get a 3D scan of your entire vehicle before and after. They will damage your vehicle and apparently only take responsibility if you catch them red handed.

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About okotoksnissan.com

New & Pre-Owned Nissan Cars | Okotoks Nissan | Okotoks, AB
Welcome to Okotoks Nissan in Okotoks, AB. Stop by today to check out our new and used cars, as well as our parts, service and finance departments.